freight on multiple items

Jan Irving

• October 10, 2014 04:35

WOW wow, I love Ezimerchant, but then I have hit a sang,

I have a book 1.4kg 30 x 24 x 3.5 cm, and was testing the freight was working .. it works beautifully for one book, but as soon as I say 2 (or more) the freight comes back as $0.00. :-(

I have only the Aust Post Automatic box as preset, 60 x 60 x 60 max 22kg

I have poked about, read through the knowledge base and forums and can't figure this

thanks
Jan

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  Joachim Schiller

  • October 23, 2014 09:30

  Thanks for your enquiry Jan.

  As you also lodged a support ticket, the issue was resolved via that.

  For the benefit of anybody else looking at the question, the solution turned out to be having "Air Mail" in the freight formula field. Changing it to FreightCost, which represents the cost returned from the carrier resolved the issue. As the freight calculation is a formula it needs to have a value which can be evaluated. This makes freight incredibly flexible but stops it from working if it is incorrect.

  More details can be found at http://documentation.ezimerchant.com/the-ezimerchant-control-panel/settings/freighthttp://documentation.ezimerchant.com/the-ezimerchant-control-panel/settings/freight

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