How to ensure orders paid with PayPal have a phone number

By default PayPal is set to not prompt the buyer for a phone number for Express Checkout transactions. This can be a problem if you need to quickly contact the buyer before processing an order. Follow the steps in these guides to set the phone number to be required:

1. Log into PayPal
2. Click on Profile under My Account
3. Click on My selling tools
4. Click on Update next to Website preferences in the Selling online section
5. Scroll down to the Contact Telephone Number heading
6. Change the setting to On (Required Field)