RESOLVED: Outage due to upstream connectivity issues

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5 comments

  • Joachim Schiller

    Connectivity has been restored, although we have yet to get the all clear from our service provider.

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  • Joachim Schiller

    The problem has been resolved. It was a fibre connectivity issue affecting the entire data centre where the ezimerchant servers are hosted. 

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  • Joachim Schiller

    Service has been fully operational since the last update and continues to be. We have received confirmation from our provider that it is fully resolved. We have requested a full report of the cause so that we can work towards avoiding a repeat of the incident.

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  • Joachim Schiller

    The issue has retured. We are awaiting an update from the affected data centre.

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  • Joachim Schiller

    Service has been restored. Awaiting official all clear.

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