Forums/ezimerchant Professional (Legacy Windows version)/Frequently Asked Questions

How will I know if an order has been placed at my website?

Joachim Schiller
posted this on January 05, 2011 09:50

FAQ applies to:

ezimerchant Professional version 4

Each time an order is made on your ezimerchant Professional web site, an email will be sent to you from the Global Transaction Server. The address that the Global Transaction Server sends the notification email to is specified in the 'Checkout Completion Actions' section of ezimerchant Professional.

Here is an example of the order notification email:

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Your customer will also receive an email to confirm the order. The email will contain a copy of the products ordered, an order number and a customisable message. The customised message that is sent with the receipt email is specified in the 'Checkout Completion Actions' section of ezimerchant Professional.

Here is an example of the receipt email:

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You can change the notification email address and the receipt email message at any time, by editing the 'Checkout Completion Actions' section within the ezimerchant Professional and then updating the Global Transaction server

You can check for new orders at any time, by clicking the link within ezimerchant Professional called 'Download / View Orders'...

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Then click on the 'Download Orders' button.

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