AFL Footy Shop
posted this on December 01, 2011 16:08
i think we would all be wrapped to get a news update in the forums, such as ebay feed now working, or still issues with ebay, addressing newsletter next, just to keep us up to speed and to inform us what new features are good to use that type of thing
Comments
I Totally agree!!
don't they say no news is good news ? not in this case i expect
well, ebay seems to be not working yet.. :(
Hi Guys,
These are great ideas,
And rest assure that we are working on news letters and other ways to keep the merchants updated on the upcoming features, So definitely expect this to happen.
As for eBay side of things our developers are pushing it through so looks like it would be fully functional with the next week or so, please understand that this is not an easy coding line to produce hence a lot of time spent on trying to make sure that the integration goes smoothly without a hitch.
Thanks for your thoughts and concerns.
This is a similar email to the post I added to another comment within the forum.
I am the new country manager for ezimerchant. I would agree that in the past the forum has been of little value. I hope with recent changes that you will start to see differences here at ezimerchant.
You should start to see more information being provided on the support pages, and this will only increase over time.
I have been busy working on communications through facebook (www.facebook.com/ezimerchant) and Twitter (www.twitter.com/ezimerchant). If you are not joined one of these communities I suggest you check them out.
I plan to start communicating more regularly with our customers through all communication channels and show through our actions channels that have been taking place.
Regards
Richard Brock